Terms and Conditions

Terms of service for WorkNest office supply solutions

Last updated: November 15, 2025

1. Agreement to Terms

By accessing and using WorkNest services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these Terms and Conditions, you are not authorized to use or access our services.

2. Description of Service

WorkNest provides premium office supply procurement services to businesses across CIS countries (excluding the Russian Federation). Our services include:

  • Business-class office furniture and equipment
  • Professional stationery and supplies
  • Ergonomic workplace solutions
  • Technology accessories and tools
  • Custom office setups and consultation

3. Eligibility and Registration

To use our services, you must:

  • Be at least 18 years of age
  • Represent a legitimate business entity
  • Be located in one of our service countries
  • Provide accurate and complete information
  • Maintain the confidentiality of your account information

4. Orders and Pricing

4.1 Order Process

All orders are subject to acceptance by WorkNest. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product unavailability
  • Errors in pricing or product information
  • Credit authorization issues
  • Suspected fraudulent activity

4.2 Pricing and Payment

  • All prices are quoted in USD unless otherwise specified
  • Prices may vary based on quantity, customization, and delivery location
  • Payment terms are established per order and must be adhered to
  • We accept various payment methods as confirmed during order processing
  • Additional fees may apply for customs, duties, and taxes

5. Delivery and Risk of Loss

5.1 Delivery Terms

  • Delivery times are estimates and may vary based on location and product availability
  • Risk of loss transfers to the customer upon delivery
  • Customers must inspect deliveries promptly and report any damage or discrepancies
  • Special delivery requirements must be arranged in advance

5.2 International Shipping

For international deliveries across CIS countries:

  • Customers are responsible for customs clearance
  • Import duties, taxes, and fees are the customer's responsibility
  • Delivery times may be extended due to customs processing
  • Documentation requirements must be provided accurately

6. Returns and Exchanges

6.1 Return Policy

  • Returns must be authorized in advance by WorkNest
  • Products must be in original condition and packaging
  • Custom or personalized items are generally non-returnable
  • Return shipping costs may be charged to the customer
  • Refunds will be processed within 30 days of authorized return receipt

6.2 Defective Products

For defective or damaged products:

  • Report issues within 7 days of delivery
  • Provide photographic evidence of damage or defects
  • We will arrange for replacement or refund at our discretion
  • We may require return of defective items for inspection

7. Warranties and Disclaimers

7.1 Product Warranties

Products are covered by manufacturer warranties as applicable. WorkNest does not provide additional warranties beyond those offered by manufacturers.

7.2 Service Disclaimer

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.

8. Limitation of Liability

WorkNest's liability is limited to the value of the products purchased. We shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or business opportunities
  • Delays in delivery due to circumstances beyond our control
  • Third-party actions or omissions

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of WorkNest or its licensors and is protected by intellectual property laws.

10. Confidentiality

Both parties agree to maintain confidentiality of:

  • Pricing information and commercial terms
  • Business strategies and plans
  • Customer lists and contact information
  • Technical specifications and requirements

11. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from acts beyond reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or government actions.

12. Governing Law and Jurisdiction

These terms are governed by the laws of Azerbaijan. Any disputes shall be resolved through:

  • Good faith negotiation
  • Mediation if negotiation fails
  • Arbitration as a final resort

13. Termination

Either party may terminate this agreement with written notice. Upon termination:

  • Outstanding orders will be completed unless cancelled
  • Payment obligations remain in effect
  • Confidentiality obligations survive termination

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Amendments

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

16. Contact Information

For questions about these Terms and Conditions, please contact us:

By using WorkNest services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.